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General
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Where can I find regulation concerning SMS and Premium Rate Numbers?
Click here for the regulation per country.
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Premium Rate Numbers
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What is the difference between ‘pay per use’ and ‘pay per minute’?
Both 'per use' and 'per minute' will be charged by the use of a Premium Rated Number which the customer will pay per minute.
The difference between them is that when using 'pay per minute' the duration of the call is known in advance. This is not the case with 'pay per use', the customer gets access to the site for as long as the call takes.
'Pay per use' is often used for webcam sites.
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What is the difference between a pincode line and a Pay per Call line?
To use a Pay per Call line you need to request a Premium Rate number and a payment code from TargetPay. The end user calls the number and enters the code on the phone. The payment will be verified by TargetPay.
The pincode line operates in a slightly different way; a Premium Rated number can be communicated directly to the end user, the end user dials to a pay line and a code is being read out. This code will be verified by TargetPay.
You are free to select the option which suits your services best. Pay per call is the most flexible option if you want to charge different amounts. However, the pincode line is easier to implement.
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access.php error: Cannot modify header information - headers already sent
This error occurs if you use the Site Access Per Use module and the file access.php has text or blank lines before the following line:
"<?".
You can fix this by removing all information before the above mentioned line and saving the file again to your webserver.
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.htaccess error
This error occurs if you use the Site Access Per Use module and the .htaccess file is not writable.
You can fix this by granting write access to the file.
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Premium SMS
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How does Premium SMS work? What is the meaning of MO/MT messages?
The Premium SMS process: the customer sends a message (for example HORO TWINS) to a shortcode (for example 3010). This is called a MO message.
The SMS service will respond by sending a reply to the customer, for example todays horoscope. The reply is called a MT message.
The MT message will be charged to the customers phone bill by the operator.
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Why are not all rates available between 0,25 and 6 euro in The Netherlands?
With TargetPay you enter only the amount the customer should pay. The system determines how the amount will be charged in accordance with the available end user rates (25 cents, 40 cents etc.).
The number of sent messages will be determined by the height of the amount you charge your end user.
For example: € 3,00 will be charged by sending the end user 2 messages: 2 x € 1,50.
However, € 3,10 will be charged by sending the end user 3 messages: € 1,50 + € 0,70 + € 0,90.
The total payout you receive from € 3,10 will be 5 cents less than when you charge € 3,00. That is why this end user rate is not listed.
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Why does it take so long before sent SMS messages get the status ‘definite’?
It sometimes takes up to 4 days before the telecom operators billing system confirms or denies that the message has been paid.
Unlike some other companies we do not deduct a standard percentage from your earnings for non-billable messages. You ALWAYS receive full payout over ALL successfully billed messages.
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iDEAL
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How does iDEAL work?
Your customer pays via his or her own bank account with iDEAL. Your customer will be redirected to the internet banking solution of his bank where the transaction needs to be confirmed with an authentication method of the bank in question.
iDEAL is only available to Dutch end users.
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Are there hidden costs for iDEAL?
No, when you use IDEAL via TargetPay, we only keep an amount per transaction, in which all costs are included.
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Where can I download iDEAL logos for my site?
You are allowed to use these logos on your website(s).
Right click on the link and select Save as...
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Which version of the API can I best choose when I want to implement iDEAL?
The most suitable method for IDEAL implementation is the Full Control version. In this variant you have full control and you can decide which countries are offered and what amounts and payment options are available.
When you are not a programmer, you should opt for the ready-to-use modules. iDEAL is available as a method of payment in all ready-to-use modules.
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I only want to offer iDEAL as payment method. How does it work?
There are 2 ways to achieve this.
1. You use the API. There is technical knowledge required.
2. You use one of the ready-to-use modules. In step 2 disable the payment methods SMS and 090x.
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Implementation: API or ready-to-use?
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What is the difference between the ready-to-use modules and the API?
The Plug and Pay API is the key element of TargetPay. Technical knowledge is required for implementing via the API but there are more options to explore.
The ready-to-use modules are easy to implement by going through a simple Wizard which will give you a general payment screen in which all available payment methods are included.
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Are example scripts available?
Classes with example code for use with TargetPay is available in PHP5. You can find a link to these examples when you go to the payment method of your choice in the top menu and then click in the left hand menu on 'Documentation'. In the documentation, the example scripts are linked and its usage explained.
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I cannot make a connection with TargetPay from my server, what can I do?
A common problem with servers using PHP is that fopen wrappers are switched off. Consequently, no URLs can be called with the file function. This can be solved in several ways:
- Ask your hosting provider to switch on fopen wrappers in php.ini
- Use the example code. This code uses its own function to open URLs, for which fopen wrappers do not have to be switched on.
- Open the URL using the cURL extension (which has to be compiled and switched on)
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Ready to use payment screen
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Can the payment screen be changed to match my website?
In the Wizard you can enter a URL for a background image and select the colours for the buttons of the payment screen.
You can even enter your own style sheet so you can have more control over the design of the payment screen.
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Can I set the language of the payment screen?
Yes you can determine the default language for the payment screen. The second piece of code you received after completing the Wizard looks like this:
targetpay (id, rtlo, language, country, parameters)
The third parameter "language" can be replaced with the required language. Possible values are:
- nl - (Nederlands)
- en - (Engels)
- fr - (Frans)
- de - (Duits)
The default value is "auto". In that case the language will be determined by the IP address of your visitor.
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How does the payment screen know where I am from or is this the standard setting?
No, this is not a standard setting. The country is determined based on the IP address of you or your visitor. This method is accurate for over 99% of all cases.
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Can I select a default country for the payment screen?
Yes, you can set a default country for the payment screen. The second piece of code you got from the Wizard looks like this:
targetpay (id, rtlo, language, country, parameters)
The fourth parameter "country" can be replaced by the country code of the required country. The following codes are possible:
- 31 - The Netherlands
- 32 - Belgium
- etc.
For a complete list of country codes: www.targetpay.com/operators
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Can I exclude a country when the payout is not interesting enough?
Yes you can. In the third step of the Wizard different end-user prices can be set. When you enter a 0 as end-user price, this country will be excluded.
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Financial questions
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When do I get paid?
The payment term depends on the country and payment method:
- Premium Rate Numbers The Netherlands & Belgium: 30 days after end of Month;
- Premium Rate Numbers international: 60 days after end of Month;
- Premium SMS: 12 weeks after end of Month;
- iDEAL: Every week on monday;
You will be paid once your earnings have reached € 25,-. This applies for Dutch partners only, for international partners the minimum amount is € 50,-. This minimum is applicable per mentioned payment method. If you have not reached the necessary minimum, your earnings will be passed on to the next payout.
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Are there any costs involved when using TargetPay?
No, your TargetPay registration is free of charge, you can only earn money by using our system.
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How can I earn money and how much?
Every time a customer makes a payment on your web site using one of our payment methodes, you will receive a payout. The height of this amount depends on the payment method.
Take a look at our current payout rates.
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What are subaccounts?
In every account (username + password) you can create several subaccounts. It is not neccesary to create more than one account to distinguish between the results of several web sites or campaigns. One account with several subaccounts should be sufficient.
When you are using our ready-to-use modules you can select a subaccount in the Wizard. All sales made with that particular service will be registered on that subaccount. You can even watch the sales data for only that subaccount.
You can manage your subaccounts on www.targetpay.com/subaccounts. You can also create a new subaccount here.
Subaccounts are also called 'layouts', 'layoutcodes' or 'rtlo'.
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Do I get paid VAT in- or excluded?
You are getting paid VAT included when you have entered a legitimate VAT number into your account details and if you are liable to pay VAT according to your account details. VAT is only applicable if your bank account is in The Netherlands.
VAT will not be paid with retrospective effect.
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I have entered the wrong layout code by accident...
We cannot transfer sales (and therefore revenue) from another account to your account. You are responsible for checking the details of your payment!
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Can I receive my payments earlier than the standard payment term mentioned?
No, as soon as the money from the operators has been received by us we will pay you. Should we do a prepayment we are taking financial risks we rather avoid.
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Applications
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I am interested in one of the Applications? Can TargetPay install it on my server?
On the page Ideal for webstores some of our Business Partners provide software for you to download and install on your system. TargetPay does not offer support on these downloads! You will have to contact the concerning Business Partner about that.
When no software is available for download, you can contact one of our Business Partners to get more information.
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Charities
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CBF point of view regarding fundraising by sms
The Central Bureau on Fundraising (CBF) has described its point of view concerning bringing in funds by sms.
In the directives of the CBF is stated that no more than 25% of your revenues can be spent on costs. From each donation made by sms by telephone, costs are deducted by the operators and TargetMedia and also VAT is deducted. The remainder is paid to your organization and needs to be considered as your net revenue. You are recommended to spend a minimum of 75% from this net revenue on the good cause.
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Can TargetMedia offer 100% payout because it concerns a good cause?
The TargetPay services are free of charge. For each amount the customer pays, we receive a certain amount from the operators and we keep a small share to cover the costs of our systems. The remainder is paid to you.
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